Client Testimonials

 

“…Horner Incentive Group created a “theme” and throughout the duration of our contest period continued to keep the agents motivated by initiating teasers and mail-outs to promote and encourage the associates.  She accompanied our group on the trip, which allowed me to travel with the group without worry and work of making sure all went smoothly.  All of our associate s enjoyed their presence and are looking forward to having them on our trip this year.”

   President, Real Estate Company

 

“…Horner Incentive Group escorted our group of over 150 to Cancun, Mexico.  All the details were handled with a professional and caring attitude.  Throughout the planning process, Horner Incentive Group did a great job of communicating with our office, the vendors, as well as, the attendees of our group”

   Meeting Planner, Consulting Group

 

“… Well Done!!! In 1999 and 2000 we booked our travel and cruise arrangements with a traditional travel agency.  I was responsible for group activities such as group picture, coordinating time and location and making sure that everyone was present.  I held the group manifest and had to be available should the cruise staff needed any info regarding our cruise.  Last year, because we booked our arrangement with Horner Incentive Group, we were saved a great deal of headaches.  Traveling with our group was significant.  Not only was it nice to have you greet us at the airport in San Juan with our company sign and logo, but also to also have an escort to our own private transportation made all the difference in the world.  Having you provide a contact person made it easy for me to do nothing but enjoy myself

   Executive Assistant, Car Sales Company

 

“…Having worked with various travel agencies over the years, Horner Incentive Group has provided us with the most consistent, professional and client-centered service.  We usually have 200+ travelers on our annual incentive trip – all of which expect the ultimate in papering and travel services.  Carol & Bruce and their staff have met and sometimes exceeded those expectations…. Repeatedly… and have received the highest accolades of any other agency.”

   President, Real Estate Company

 

“…In 2001 our corporate trip was scheduled just ten days after the terrorists attacks of September 11th. Many of our travelers chose to cancel and the Horner Incentive Group worked tirelessly to field questions, handle travelers’ concerns and keep us on top of the changing security requirements so that those who did travel were not caught by surprise.  In addition, Carol has worked doggedly for months to persuade commercial air carriers to offer us partial refunds or air credits for those travelers who cancelled.  This kind of dedicated effort is rare in today’s market!!  I heartily endorse the Horner Incentive Group and feel strongly that any corporate incentive trip will be handled with the utmost professionalism and dedication.”

   Director of Special Services, Real Estate Company

 

“I had the pleasure of being introduced to Carol & Bruce Horner of Horner Incentive Group last year after explaining to a friend my frustration in running corporate incentive travel for my company…. I asked one million and one questions and Carol was very patient with me.  I wanted to make sure the trip went off without a problem.  Carol recommended a site visit (something I had never done before) and afterwards I could see the extreme importance in doing just that.  I was made clear what, when and how things were going to be handled.  Along with a hotel tour, we were able to meet with off site coordinators and check possible off site venues… The bottom line, Bruce and Carol were always there when we wanted them to be.  The trip was a huge success and the events were appreciated so much I still continue to get thank you notes one month after our return.  So if you are looking for an event to remember for your staff, I highly recommend Horner Incentive Group.

  CEO, Mortgage Company